Privacy Policy

This Privacy Policy explains how Solutel Technologies Private Limited ("Solutel Technologies", "we", "us", "our"), the company that owns and operates the Black Wave Defence brand and this website (blackwavedefence.com), collects, uses and protects information you share with us.

Information We Collect

We collect information you provide directly to us — such as your name, company/organisation name, email address, phone number and message content — when you submit an enquiry through our contact form. We do not use cookies, analytics tools or any other tracking technology on this website, and we do not automatically collect browsing data, device identifiers or IP-based location data.

How We Use Your Information

• To respond to product and service enquiries
• To share technical datasheets, quotations and related commercial information you request
• To maintain records of business correspondence
• To comply with applicable legal, regulatory and export-control obligations

We do not use your information for advertising, profiling or automated decision-making, and we do not send marketing communications unless you separately request them.

How We Share Your Information

We do not sell, rent or trade your personal information. We may share enquiry details internally within Solutel Technologies Private Limited, and with regulatory or government authorities where required by applicable law (including defence export-control regulations), or with service providers (such as our email and hosting providers) strictly to operate this website and respond to your enquiry.

Data Security

We take reasonable technical and organisational measures to protect the information you share with us, including transmitting form submissions over an encrypted (HTTPS) connection. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain enquiry and correspondence records for as long as reasonably necessary to respond to your enquiry, maintain business records, and meet legal or regulatory requirements, after which it is deleted or anonymised.

Your Rights

You may request access to, correction of, or deletion of the personal information you have shared with us by writing to us at the email address below. We will respond within a reasonable time in accordance with applicable Indian law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date above indicates when this policy was last revised.

Contact

Solutel Technologies Private Limited
New Delhi, India
privacy@blackwavedefence.com